Keyholding is a licensable activity. If your keys sit in a kitchen drawer “in case the alarm goes”, you do not have a response plan. UK insurers still ask who holds keys, how they are booked out, and what happened when the ARC called at 03:22.

The attendance, not the siren

We take the ARC call, send an SIA-licensed officer, enter under your rules, search to a written pattern, reset or wait for police, photograph damage, and log the incident. That is the service in industrial estates in Birmingham, retail parks in Leeds, offices in Edinburgh and food sites in Hull.

Key control

Keys are tagged to a site, not a person who left last year. Audit who booked them. If you operate in London, Manchester, Glasgow, Cardiff, Belfast, Newcastle, Southampton or Bristol, say which cities need a stored key versus a meet-at-gate arrangement.

Pairing with patrols

Vacant and high-value sites often combine random QR patrols with alarm response. One missed fence scan plus an unattended alarm is how claims get messy. We run both under the same portal so you are not reconciling two contractors’ spreadsheets.

Frequently asked questions

How fast do you attend?

We agree a response window per site and city. Traffic in central London is not the same as a Hull industrial estate.

Do you reset alarms?

When you authorise it and the officer is trained on that panel type.

Can multiple landlords share one officer?

On a mobile beat, yes, if driving time still hits the SLA. We will not pretend otherwise.

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