If your ITT only says “supply security officers, 24/7, UK-wide”, you will get the cheapest clipboard. Procurement teams in London boroughs, Midlands manufacturers, Scottish universities and Welsh health boards get better outcomes when the specification names the evidence.

Put these lines in the specification

SIA licence type per role. Numbers visible on profiles. Start-shift geofence at named gates. QR or equivalent checkpoint proof with GPS. Incident photos in a client login. PDF export for insurers. Named account manager. Mobilisation in 24–48 hours, emergency 2–4 hours. Overlap warnings when one officer is rostered on two sites.

Hours, TUPE and cities

State day and night windows. If you TUPE a team in Birmingham or Glasgow, ask how licences and right-to-work will be re-checked. List the actual sites: a Hull food plant is not a Canary Wharf lobby. We cover London, Birmingham, Manchester, Leeds, Glasgow, Liverpool, Bristol, Sheffield, Edinburgh, Cardiff, Belfast, Newcastle, Nottingham, Leicester, Southampton, Brighton, Plymouth, Aberdeen and Hull.

Score quality, not only rate

A slightly higher hourly rate with GPS-verified rounds is cheaper than a theft you cannot evidence. Ask bidders for a sample patrol PDF and a dashboard screenshot. If they cannot show one, they are selling hope.

Frequently asked questions

Should we mandate a brand of patrol app?

Mandate outcomes: dual verification, client login, PDF. Do not lock yourself to one vendor unless you have tested it.

How many lots?

Split by region or site type if you want SME as well as national bids. We bid both single sites and multi-city packages.

What KPI is fair?

Missed checkpoints, late patrols over 60 minutes, incident logging time, and fill rate — not vanity response times nobody can audit.

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